You may have heard that we’ve joined a new veterinary group — so we’d like to explain what that really means for you and your pets.
We’re proud to share that our practice is now a member of VetThing, a unique, vet-led group that’s part of Vetopia, based in Denmark.
Vetopia is majority owned by the people who work within it, with some external finance to support future growth. That means it’s run by vets and veterinary professionals who truly understand the work we do and the care our patients need.
For our clients, nothing has changed. Park House Veterinary Centre remains managed locally and completely free to make all our own decisions about prices, services, our team, and how we care for your pets. You’ll still see the same familiar faces and receive the same personal, locally focused care you’ve always known and trusted. The team will continue to be led by Ben, Kath, Nick and Katie.
Being part of VetThing simply gives us extra support and opportunities to grow while staying true to our values. We’re proud to lead the way in shaping a new kind of veterinary group — one that puts local decision-making, integrity, excellent clinical care, and customer service first.
Client FAQ:
Who is responsible for the running of the practice?
We’ve joined a new vet-led group called VetThing, but we remain locally managed. We still control our prices, services, staff decisions, and how we care for your pets.
Have you been bought by a big corporate?
No — VetThing is part of Vetopia, which is majority owned by the people who work within it. There is some corporate investment, but control stays with veterinary professionals, not big financial groups.
Who owns you now?
VetThing is a new vet-led group and sits within Vetopia, which is majority owned by veterinary professionals, with some external investment to support future growth. Our veterinary managers still have significant investment/ownership in the company.
Why did you join a group?
It helps us access shared resources, training, and support behind the scenes. We can further improve our facilities and services to our patients, keeping them at the heart of everything we do.
Will your prices change?
Prices are still fully under our control. Being managed locally means we decide what is fair and sustainable for our clients and our patients.
Will the level of care change?
Nothing about our day-to-day care will change. We control our clinical standards, protocols, treatments, and time spent with each patient.
Is the team changing?
Our team is of utmost importance to us and is staying, we’re excited about this next chapter. We made this change so we can continue to offer a great place to work and grow.
Will you still choose your own medicines and treatments?
We stay in full control of all clinical decisions. Nothing is dictated to us by a head office.
Will you still run your own appointments and services?
Appointment lengths, services, new equipment, and our overall approach will continue as usual.
Will this make the practice bigger?
Any changes to our building, staff, or services are entirely our decision. Joining VetThing simply gives us more support if we want to grow.
Will your opening hours change?
Nothing about our availability or opening times needs to change unless we choose to. All opening hours are decided here, by us.
Can we still see the same vet as before?
Continuity of care remains a priority for us. You will still see the same people who know your pets well.
Will your values or ethos change?
This unique model continues to keep clinical values central to our practice ethos. We still believe in offering high levels of excellent clinical care in a personal friendly and professional manner to our clients and patients.
Does this affect ongoing treatment for my pet?
Treatment plans, medicines, and follow-up care are all fully under our control. Nothing changes for your pet’s care or continuity.
Will insurance claims or prescriptions change?
Prescription policies, insurance processing, and clinical choices are all decided locally, so nothing changes for clients.